# Crash Reports

In software applications, crashes can occur due to various reasons. It's important to report these crashes to the developer.

Crash reports help identify and fix issues, improving the app's performance.

For reporting and assistance, [contact us.](https://youlean.co/contact/)

## Windows crash reports

If you experience a crash on the Windows operating system, the Youlean Loudness Meter may save a crash report.

The location where crash reports will be saved is:

```
C:\Users\%USERNAME%\AppData\Local\Youlean\Crash Reports
```

***

## macOS crash reports

On macOS systems, Apple will collect crash reports automatically. The crash reports are stored in the **"Console"** app on your macOS device.

For more information on how to get a crash report, read [this Apple documentation.](https://support.apple.com/sr-rs/guide/console/cnsl664be99a/1.1/mac/14.0)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.youlean.co/youlean-loudness-meter/troubleshooting-and-tips/crash-reports.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.